Ordering Online

Add the products to your cart which you would like to purchase. When you have everything in your cart that you want, click on ‘checkout.’ Type in your payment & delivery information, select the method of payment as ‘credit/debit card’ and then click checkout. You will then be able to pay for your goods using your card via the WorldPay secure online server. 

Click here for information about Google Checkout

Ordering by telephone

Please Ring 0800 783 5299.

Payment/Security Information

All credit card transactions on our website are handled by WorldPay who operate some of the largest eCommerce sites in the world. Your card details are protected by secure server software.  You can find more information about security at www.worldpay.com

We accept the following credit and debit cards: MasterCard, Visa, Switch, Solo, Maestro, Delta, JCB and Visa Electron.

Dispatch & Delivery

Orders are usually dispatched first class via royal mail within 5 working days of date of purchase however occasionally there may be a slight delay due to availability. If you have not received your items within 10 working days please contact us.

If you live outside the UK, delivery time may vary. It can take up to three weeks for you to receive your goods.

To track your order, please click here.

Complaints

We do try and keep all our customers happy, for which we have a fantastic record; however the odd thing can go wrong. If you do have a problem please do not hesitate to contact us so we can put it right and stop it happening again in the future.

If you have any complaints about our products or service please email: complaints@chargrilled.co.uk